Frequently Asked Questions

Everything you need to know about working with us

We are a direct manufacturer with 18 years of industry experience, located in Yongkang City, Zhejiang Province. We have our independent R&D team, production workshops and complete quality inspection system. Video calls and on-site factory visits are warmly welcomed anytime.

Our production plant covers an area of 6,000 square meters, equipped with 2 fully automatic production lines. The average monthly output reaches 10,000 sets, guaranteeing on-time delivery for bulk orders.

Yes. We have passed on-site certification by SGS. You may contact our sales manager to obtain the latest certification documents.

Absolutely. We offer one-stop custom services including laser logo printing, customized packaging and product structural modification. Please supply your design files in AI or PDF format.

The MOQ for standard items is 100 sets. For new partners placing their first order, small trial orders are available to help you test your local market.

In-stock samples will be shipped within 10 days; custom samples normally take 15 to 20 days. The sample fee will be fully refunded once your subsequent bulk order meets the required volume.

Our products comply with major global standards. We currently hold certificates including ISO9001, FCM and FDA, enabling smooth customs clearance for your target markets.

We implement a strict four-stage quality inspection process:
Incoming raw material inspection
In-line spot checks during production
Full inspection before packaging
Final random sampling inspection prior to shipment

We highly recommend payment via Alibaba Trade Assurance. We also accept T/T (Telegraphic Transfer), L/C (Letter of Credit) and Western Union. Our standard term is 30% advance deposit, with the remaining 70% balance payable against a copy of the Bill of Lading.

After deposit confirmation and sample approval, standard orders take roughly 20–30 days. The exact timeline depends on order volume and production schedule.

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